Alexandra Ciereszynska

kaspr profile icon CX Operations Manager - New Mobility kaspr company icon FREE NOW

Profile details

kaspr job icon JOB TITLE

CX Operations Manager - New Mobility

kaspr compan icon COMPANY NAME

FREE NOW

kaspr address icon LOCATION

Barcelona, Spain

kaspr experience icon EXPERIENCES

FREE NOW

CX Operations Manager - New Mobility

kaspr address icon Hamburg, Germany

December 2021 - Present

The FREE NOW Group is the multi-service mobility joint venture from Daimler and BMW. It consists of the services FREE NOW (9 European markets), Βeat (5 Latin American markets, and 1 European market), Kapten (3 European markets) and hive (3 European markets). Summed up, those services currently attract 41 million users in 17 markets and more than 150 cities. This makes the FREE NOW Group the biggest ride-hailing provider in Europe and the fastest-growing in Latin America. In total, more than 2,200 employees in around 35 offices work for the services of the FREE NOW Group, which is led by CEO Marc Berg. Intelligent Apps GmbH Große Elbstraße 273 22767 Hamburg Germany Represented by: Marc Berg Jonas Gumny Johannes Prantl Contact: Tel.: +49 40 30606890 Fax.: +49 40 306068966 E-Mail: impressum@free-now.com Registry entry: Register court: District Court Hamburg Register number: HRB 110377 Privacy Policy: https://free-now.com/uk/gtc-privacy-policy-cookies/

Customer Experience Manager | New Mobility

kaspr address icon Spain

March 2020 - January 2022

Customer Experience Manager | Micromobility (Hive)

kaspr address icon Spain

October 2019 - March 2020

Webhelp

Ops Consultant

August 2017 - October 2019

Ops Exellence and Quality Analyst

December 2016 - September 2017

Training Coordinator

March 2016 - December 2016

Fashion Industry - Backoffice

April 2015 - March 2016

Universitat Oberta de Catalunya

exam coordination

November 2014 - February 2015

FREE NOW

CX Operations Manager - New Mobility

kaspr address icon Hamburg, Germany

December 2021 - Present

The FREE NOW Group is the multi-service mobility joint venture from Daimler and BMW. It consists of the services FREE NOW (9 European markets), Βeat (5 Latin American markets, and 1 European market), Kapten (3 European markets) and hive (3 European markets). Summed up, those services currently attract 41 million users in 17 markets and more than 150 cities. This makes the FREE NOW Group the biggest ride-hailing provider in Europe and the fastest-growing in Latin America. In total, more than 2,200 employees in around 35 offices work for the services of the FREE NOW Group, which is led by CEO Marc Berg. Intelligent Apps GmbH Große Elbstraße 273 22767 Hamburg Germany Represented by: Marc Berg Jonas Gumny Johannes Prantl Contact: Tel.: +49 40 30606890 Fax.: +49 40 306068966 E-Mail: impressum@free-now.com Registry entry: Register court: District Court Hamburg Register number: HRB 110377 Privacy Policy: https://free-now.com/uk/gtc-privacy-policy-cookies/

Customer Experience Manager | New Mobility

kaspr address icon Spain

March 2020 - January 2022

Customer Experience Manager | Micromobility (Hive)

kaspr address icon Spain

October 2019 - March 2020

Webhelp

Ops Consultant

kaspr address icon

August 2017 - October 2019

Ops Exellence and Quality Analyst

kaspr address icon

December 2016 - September 2017

Training Coordinator

kaspr address icon

March 2016 - December 2016

Fashion Industry - Backoffice

kaspr address icon

April 2015 - March 2016

Universitat Oberta de Catalunya

exam coordination

kaspr address icon

November 2014 - February 2015

CSIC

Internship in Archaeological Research

kaspr address icon

September 2014 - February 2015

Opinometre

Market Research Assistant

kaspr address icon

November 2012 - May 2013

Institut d'opinió 2000

Market Research Assistant

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February 2012 - September 2012

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Contact information

Alexandra Ciereszynska

CX Operations Manager - New Mobility

kaspr email icon

1 EMAIL(S)

a***@free-now.com

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2 PHONE NUMBER(S)

+34 0***

+49 0***

View coworkers

CX Operations Manager - New Mobility

FREE NOW

Barcelona, Spain

a***@free-now.com

+34 *** +2

Coworkers

FULL NAMESJOB DESCRIPTIONCOMPANYLOCATIONEMAILPHONE NO.
Alexandra CiereszynskaCX Operations Manager - New MobilityFREE NOWBarcelona, Spaina***@free-now.com+34 ***

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