Call Center Team Leader

Norwich, United Kingdom

March 2022 - Present

First Home Improvements traces its roots to the 1970's and prides itself on installing highly innovative A rated energy saving products unrivaled by many others within our industry sector. We offer exclusive and innovative products that are made to the highest possible standards. “We are big enough to cope and small enough to care”. Our in-house designers ensure that we supply bespoke product to compliment your house, all of our units are sourced from quality assured suppliers. First employs more than 300 industry professionals in various roles ranging from salesmen, designers and specialist craftsmen through to skilled installation teams. All of our products come with a 10 year Warranty. We specialise in Window & Doors (including bi-fold), Conservatories, Roofline and Garage Doors for residential installations and have established a reputation for the enduring quality of our products and outstanding customer care. Quality is never an accident it is always the result of high intention, sincere effort, intelligent direction and skilful execution; it represents the wise choice of many alternatives. We all have our own ideas of the perfect home and a place to live that has individuality. At First Home Improvements Ltd we can help you achieve that perfection and turn your dream into a reality with the unique range of products we have to offer. Whether it is replacement Windows, Doors, Conservatory, Roofline or Garage Door, it is vital to select the right company

Customer Service Advisor

Norwich, United Kingdom

March 2018 - March 2022