Customer Experience Team Manager

London, United Kingdom

- Present

We offer characterful, laid-back furniture for people to kick-off their shoes and lead happier, more relaxed lives. Our story Having lost a whole Saturday trying to buy a bed, Charlie Marshall decided to make the process as quick and hassle free as possible. So two years, 187 mattress factories and some seriously comfy beds later, we were born in December 2008. It turned out there were a lot of you out there who liked what we were doing and we have since become one of the fastest-growing companies in the UK. In 2012 we added sofas to our repertoire. And these went down a storm too. So we continued our quest for world domination as emperors of comfy, laid-back furniture and squishy stuff for the whole home. And that's us in a nutshell! In October 2015 Loaf opened their first showroom. The 'Loaf Shack' is based in London's Battersea and aims to become the most laid-back showroom in Britain. Their second space in London's Notting Hill opened in July 2016. With the most laid-back Shacks in Blighty (they’re slowrooms not showrooms!), we opened our first Loafer's paradise in London's Battersea in October 2015, followed by Notting Hill in 2016 and Spitalfields in 2017.