Customer Relationship Team Leader

Warwickshire, United Kingdom

- Present

At NFU Mutual, we do things differently. We take the time to understand the needs of our customers, offering personal face-to-face service through more than 300 local branches. And, because we’re a mutual, the people that matter to us most are our customers. When we started in 1910, our aim was to encourage farmers around Stratford-upon-Avon into the newly established farming union through cost price insurance. Before long, the business expanded beyond it's Midlands home, establishing branches across the United Kingdom. As farming diversified, so did we. Growing beyond agricultural insurance we used our life assurance, investments and pensions expertise to provide individuals and businesses with our renowned customer service. Today, our people continue to build relationships with their local communities, taking the time to understand their individual needs so that we can offer the insurance cover appropriate to them.

Customer Relationship Specialist

May 2018 - May 2022

Product Information Consultant

August 2016 - May 2018

Adviser Services Representative

February 2016 - August 2016

Life Retention Unit Adviser

March 2014 - August 2015

Adviser Services Representative

November 2012 - March 2014