Quality Manager

Torquay, United Kingdom

June 2018 - Present

It takes time, compassion, patience, medical expertise and money to help patients and families make the most of every day, but every year we help over 2,000 people living with life-limiting illnesses in South Devon to do just that. By providing comfort, support and specialist services in our patients’ homes, in the community and at our Inpatient Unit in Torquay, we enable families to share precious and joyful moments when they are needed most – whether it’s a beautiful wedding, remarkable reunion, simple thank you or gentle cuddle. At our premises in Torquay, our team of doctors, nurses, social workers and a range of other health and social care professionals provide specialist care in our 12-bed Inpatient Unit. We also care for out-patients and their loved ones, offering therapies, bereavement support and medical consultation in an environment that helps patients and families make the most of precious time together. From Dartmouth to Dawlish, we care for ¾ of our patients in their own homes with a team of community nurses, social workers, physiotherapists, occupational therapists and bereavement counsellors delivering a holistic approach tailored to individual needs. Last year it cost £8.7 million to provide our services. As an independent charity, more than 70% of our funding comes from the incredible generosity of local people, without whom we would not be able to fund our work. We’re determined to make sure every penny raised from your donations continues to help patients and their loved ones make the most of every moment they have together. Together, we can make every day the best day possible

Patient Safety & Experience Officer

Torquay, United Kingdom

August 2016 - June 2018

PA to Chief Executive & Chairman

Basildon, United Kingdom

September 2008 - August 2016

Office Manager & PA / Senior Mortgage Processor

Wickford, United Kingdom

February 2006 - August 2008

Branch Secretary

Leigh-on-Sea, United Kingdom

May 2004 - February 2006