Area Support Manager

Bristol, United Kingdom

October 2022 - Present

IVC Evidensia is a leading veterinary services provider with a network of over 1,400 clinics and hospitals employing over 20,000 veterinarians, nurses, referral specialists and support staff across Europe. Founded in 2011, IVC Evidensia operates a decentralized model promoting innovation and clinical freedom balanced with integrated support functions such as procurement, veterinary advisors and clinical boards. Core to our mission are clinical independence, international cooperation, and continuous education to develop our people and their careers. We pursue these by developing and investing in centres of excellence, where our specialists and referral vets work together to provide exceptional care in every veterinary discipline. We recruit and support forward-looking clinicians. We involve them in developing our local clinics and in the development of the profession. Our hospitals also act as learning centres, providing advanced training and support to all our vets and nurses. Furthermore, they offer our first-opinion clinics unrivalled access to advanced diagnostics and treatment, ensuring that our clients and their pets receive the highest levels of personalised care. Referral and specialised care has always been an important and growing part of the IVC Evidensia and we continue to invest in building the best veterinary referral network available to our clinics, customers and pet patients.

Practice Manager

January 2019 - October 2022

Operations Supervisor

Arbroath, United Kingdom

April 2018 - December 2018

Customer Representative

Dundee, United Kingdom

December 2014 - April 2018

Customer Service Advisor

Glasgow, United Kingdom

August 2013 - December 2014