Director Of Customer Experience

Lincoln, United Kingdom

December 2021 - Present

It's time to change the way education and non-profit organisations work. Step away from the laborious processing of paper enquiry forms, endless spreadsheets of data and a disjointed approach from marketing to admissions and memberships. We offer expert advice on making the most of the suite of HubSpot tools, education or non-profit specific onboarding services and ongoing support packages to meet your every need. We are passionate about the importance of effective, transparent communication both within an organisation and beyond, with every interaction giving the potential for learning and growth. Simplifying through innovation: We are incredible lucky to work and live in a world where digital tools enable us to drive forward new ideas and build meaningful relationships with customers more easily than ever before. ~Consultancy & Training~ Collaboration with other departments is crucial in an education and non-profit environment, yet it can be a challenge to bring everyone together to drive growth. Our bespoke training sessions are uniquely aimed at education or non-profit organisations and aim to promote collaboration between marketing, admissions, teachers, administrators and senior leaders. We also offer a range of consultancy packages to meet your needs, from a one-off chat about your goals to a series of days delivering marketing strategies and communication plans. ~Content & Support~ Creating ongoing remarkable content is a big ask. In education and non-profits marketing teams are often small and have a wide range of priorities. Our experience in marketing, as well as knowledge of call-to-actions and SEO means that we know the best way to speak to your audience to bring them to your door. All of our web, marketing and creative services are available as monthly packages or as an hourly rate on a project-by-project basis. We also offer monthly HubSpot-specific support and growth packages.

Marketing Manager

Eastbourne, United Kingdom

April 2021 - December 2021

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Goudhurst, United Kingdom

March 2020 - March 2021

Senior Marketing Executive

June 2018 - March 2020

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July 2016 - June 2018

Marketing Executive

London, United Kingdom

December 2015 - July 2016

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January 2015 - December 2015

Marketing Assistant

London, United Kingdom

May 2014 - January 2015

Marketing Intern

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May 2013 - April 2014

Beauty Ambassador

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August 2012 - May 2013