Head of Customer Success Managers - EMEA

Nantes, France

June 2022 - Present

💬 iAdvize is the only conversational platform which combines the best of human and AI to optimize customer experience: https://www.iadvize.com/us/ 🌎 iAdvize allows over 2,000 brands in 100 countries to humanize digital experiences. By combining the best of human and artificial intelligence, we help our customers to deploy an authentic and profitable online conversational strategy at a large scale. We connect customers with experts who can advise them and are available 24/7 via messaging. iAdvize is a ‘Gartner Cool Vendor’ certified platform that generates value for brands such as Disney, TUI, L’Oréal, Nespresso. 📆 You can now register for Conversation®: the largest European event dedicated to the conversational economy that will take place on May 28th, 2020 in Paris: https://conversation.iadvize.com/ 🏆 Established in 2010 and ranked as a Great Place to Work, iAdvize has an average annual growth of 100% and employs 190 people. 🚀 Find out more about ibbü, your on-demand pool of experts: https://www.iadvize.com/en/ibbu/

Intervenante CSM

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January 2018 - January 2022

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April 2015 - September 2015

Responsable d'équipe internationale (mission)

July 2014 - March 2015

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