Chief Operating Officer

280 Fifers Lane; Norwich, United Kingdom

November 2022 - Present

The Group is the largest Local Authority Trading Company in the UK comprising of NPS Group (NPS), Norse Commercial Services (NCS) and NorseCare. We are one of the country’s fastest-growing service providers, with a broad range of services including facilities management, property services and specialist care facilities. Providing commercial solutions which address current and future built environment challenges, we have 36 partnerships across England and Wales. Our company was originally founded in 1988 by Norfolk County Council, our sole shareholder, in response to the introduction of Compulsory Competitive Tendering. Today, our ongoing success is borne out of true partnering, delivering efficiency savings for partners in an open and transparent fashion. We provide an annual return to the public purse of around £5.5m each year and with over 9,000 staff, (6,000 or so in Norfolk) we employ many more people than the county council. Our operations cover the majority of the UK and although we are a significant employer in Norfolk, we are a national company with a presence across England as well as in Edinburgh in Scotland and Newport in Wales.

Chief Operating Officer

Norwich, United Kingdom

May 2022 - November 2022

Commercial Director

September 2014 - September 2017

Head of FM Services

January 2013 - September 2014

FM Operations Manager

Norwich, United Kingdom

January 2012 - January 2013

Service Engineers Manager

July 2006 - January 2012

Electrician/Estimator onto Catering Equipment Services Manager

Norwich, United Kingdom

January 1996 - January 2006

Contract Surveyor

Norwich, United Kingdom

January 1995 - January 1996

Estimator/Contract Engineer

January 1994 - January 1995

JIB Approved Electrician

Norwich, United Kingdom

January 1987 - January 1994

Apprentice Electrician

January 1982 - January 1987