Information Technology Service Delivery Manager

Durham, United Kingdom

January 2023 - Present

We are an IT business with a difference. Business-focussed and consultancy-led, we’re not all about technology. Our specialist consultants work with businesses large and small across the North East, the UK and beyond, helping them define, design, develop, deliver, implement and support technology, process and governance architectures to improve business performance and deliver competitive advantage. Our core services work in partnership with customers to deliver business-led solutions to business problems by leveraging the entire technology and systems landscape. Our business consultants work with business stakeholders at the strategic level to understand business process and find ways to improve business performance. Our Software team develop unique solutions to help deliver perfect-fit systems solutions. Our Technology specialists work with you to design a technical architecture that meets business needs now and in the future, and provide support to keep your business running. And our Cyber Security experts help you to build a resilient and secure IT service that will keep your business running against all odds. Our company is built on exceptional people, honesty, trust and integrity. Our culture is our differentiator; we only embark on work that adds real business value, and our values fuel creativity and innovation in everything we do. Our expert consultants are highly knowledgeable in many industries to ensure we understand your business, the market in which you operate, and the challenges you face. We deliver value-led technology and systems solutions, not off-the-shelf ‘commodity IT’. We’re different to our competitors, and if you’d like to know more, please get in touch to find out how we can become a trusted partner in your business.

Zonal IT Service Manager (Nigeria, Chad, Niger, Benin)

Milton Keynes, United Kingdom

February 2018 - January 2023

IT Service Manager (Nigeria, Togo, Benin)

Lagos, Nigeria

January 2013 - February 2018

Business Services And Customer Integration Manager (Anglophone Africa)

Lagos, Nigeria

January 2012 - January 2013

SERVICE SUPPORT MANAGER

Lagos, Nigeria

October 2010 - January 2012

Application Support Analyst

Lagos, Nigeria

June 2007 - September 2010

Helpdesk Technical Analyst

Lagos, Nigeria

April 2005 - June 2007

Systems Analyst

Lagos, Nigeria

March 2003 - April 2005