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Paul M Rodrigues
Chairman 
The Service Desk Institute
Profile details
JOB TITLE
Chairman
COMPANY NAME
The Service Desk Institute
LOCATION
Fortuneswell, United Kingdom
EXPERIENCES
The Service Desk Institute
Chairman
Orpington, United Kingdom
January 2002 - Present
The Service Desk Institute's (SDI) mission is simply to inspire service desks to be brilliant! To achieve this SDI has developed a set of goals by which it aims to inspire service desks to: * To raise the quality of service delivery by embracing and valuing best practice * To create an inspiring and engaging customer experience * To invest in and empower their teams to be inspired, take action and be better * To shine by demonstrating and delivering exceptional business value SDI sets the globally recognised best practice service desk standards that provide clear and measurable benchmarks for service desk operations and professionals. The standards are designed to encourage service desks to embrace and value best practice in order to raise the quality of service delivery. For more about SDI please visit www.servicedeskinstitute.com
The Consultation Institute
Finance Director
May 2004 - July 2020
Coworkers
| FULL NAMES | JOB DESCRIPTION | COMPANY | LOCATION | PHONE NO. | ||
| Paul M Rodrigues | Chairman | The Service Desk Institute | Fortuneswell, United Kingdom | p***@sdi-e.com | +44 *** |