Service Quality Manager

Plymouth, United Kingdom

- Present

Plymouth Citybus runs the largest bus operation in the Plymouth travel to work area and surrounding communities. We carry over 16.4 million passenger journeys a year on a fleet of 164 buses, providing vital transport links for local communities not just in Plymouth but across the Rame Peninsula and as far as Truro in the heart of Cornwall, and Bude to Cornwall's north west coast. Plymouth is a rapidly modernising city and we work with our stakeholders to be at the forefront of that change, making sure the city's infrastructure is fit for buses and ensuring that bus travel is seen as the clean, accessible, affordable and reliable way to get around the city and its surrounding areas. Our team of 549 local people focus on continually improving services for our passengers, ensuring every journey is taken care of.