Lead Customer Service Representative

Sheffield, United Kingdom

March 2022 - Present

SFJ Awards is an awarding organisation specifically created to address the needs of the justice, community safety, legal and Armed Forces sectors. It is approved by the Qualification Regulators to provide qualifications in England, Wales and Northern Ireland. We work closely with our centres to provide a customer-led service. Our staff have extensive knowledge of learning, development and qualifications and take a practical approach to the delivery and assessment of our qualifications while maintaining the rigour of the regulatory requirements. Using the flexibility of the Regulated Qualifications Framework, we accredit qualifications up to Level 8 (post-graduate level).